Warsaw Tourist Information

The Warsaw Tourist Office (Stołeczne Biuro Turystyki) is an entity that operates within the larger organisation of the City of Warsaw; it concerns itself with informing visitors about comprehensive activities related to tourism.
Our tasks include:
• managing the Warsaw Tourist Information Points and telephone hotlines, which are at:
  +48 22 194 31
• providing information about Warsaw and its attractions, as well as cultural, sporting and business/ trade fair events in the capital
• booking reservations in Warsaw hotels
• arranging tour guides
• distributing  travel publications (such as maps, guides, general information, etc.)

WARSAW TOURIST INFORMATION POINTS

• Palace of Culture and Science (Pałac Kultury i Nauki)
pl. Defilad 1
(entrance from Emilii Plater Street, between Kongresowa Hall and Museum of Technology)
tel. +48 22 194 31
e-mail: info@warsawtour.pl
Opening hours:
7 May-31 August: Mon.-Sun. 8 am-8 pm
1 April-6 May and 1 September-31 October: Mon.-Sun. 8 am-6 pm
2 November-31 March: Mon.-Sun. 8 am-6 pm


• Warsaw Central Train Station (Dworzec Warszawa Centralna)
main hall
Al. Jerozolimskie 54
Opening hours:
Mon. - Sun. 8 am - 8 pm 

• Rynek Starego Miasta 19/21/21a
Opening hours:
7 May-31 August: Mon.-Sun. 9 am-8 pm
1 April-6 May and 1 September-31 October: Mon.-Sun. 9 am-8 pm
2 November-31 March: Mon.-Sun. 9 am-6 pm

• Chopin Airport (Lotnisko Chopina)
Terminal A, exit 2
ul. Żwirki i Wigury 1
Opening hours:
7 May-31 August: Mon.-Sun. 8 am-8 pm
1 April-6 May and 1 September-31 October: Mon.-Sun. 8 am-6 pm
2 November-31 March: 8 am-6 pm

Opening hours of Warsaw Tourist Information Points in Palace of Culture, on Old Town Market Square and Chopin Airport in chosen holidays:
1 January: closed
6 January: 8 am-4 pm (Chopin Airport, Palace of Culture), 9 am-5 pm (Old Town Market Square)
7 April: 9 am-2 pm
8-9 April: closed
1-3 May: 8 am-4 pm (Chopin Airport, Palace of Culture, Warsaw Central Train Station), 10 am-6 pm (Old Town Market Square)
19 May: 8 am-10 pm (Palace of Culture), 9 am-9 pm (Old Town Market Square)
7 June: 8 am-4 pm (Chopin Airport, Palace of Culture), 1 pm-8 pm (Palace of Culture, Old Town Market Square)
15 August: 8 am-4 pm (Chopin Airport, Palace of Culture), 9 am-5 pm (Old Town Market Square)
1 November: closed
11 November: 8 am-4 pm (Chopin Airport, Palace of Culture), 9 am-5 pm (Old Town Market Square)
24 December: 9 am-2 pm
25-26 December: closed
31 December: 8 am-3 pm (Chopin Airport, Palace of Culture), 9 am-3 pm (Old Town Market Square)

• Kordegarda
ul. Krakowskie Przedmieście 15/17
Opening hours:
7 May-31 August: Tue.-Sun. 11 am-7 pm
1 April-6 May and 1 September-31 October: Tue.-Sun. 11 am-8 pm
7 April: 11 am-4 pm
1-3 May: 11 am-7 pm
19 May: 11 am-10 pm
7 June: 1 pm-8 pm


• Western Bus Station (Dworzec Warszawa Zachodnia) - opened from 7th May till 31st July
main hall of the bus station, AURA office
Al. Jerozolimskie 144
Opening hours: Mon.-Fri. 8 am-6 pm, Sat. 8 am-2 pm